Return Policy & Terms
We want you to absolutely love what you order. If you are not completely satisfied with your purchase please return the item(s) for an exchange of equal value or a full refund (less all shipping charges). All returns must be made within 30 days of placing your order. All items must be returned in new condition or like new condition. All items will be inspected on return. We don’t accept returns or exchanges after the 30 day period or if you have simply ‘changed your mind’. For further questions about your order, please contact us on (08) 9221 2293, option 5, Monday- Friday 9am-4pm AWDT.
In order to process your return, please email us and we’ll send you a return form with all the details we need and a return address. You’ll be responsible for the shipping charges associated with sending the return back to us. If you’re asking for an exchange, we’ll send your replacement item(s) at no charge. If the item(s) you request is not available when the return is processed, we will get in touch with you to issue a refund. The original shipping cost is non-refundable.